JOIN THE TEAM
Customer Success Associate
We're looking to extend our team with a kick-ass Customer Success Associate with a can-do attitude to help our international customers.
About the role
You will be a key part of our sales and marketing team and play a central role in communication with our customers. The position combines customer success, customer support, inside sales, and sales administration. You’ll assist our customers with licensing questions, quote requests, order management, and technical troubleshooting, ensuring a smooth and positive customer experience.
Your daily work will be varied. Some days you'll respond to support tickets, other days you'll prepare quotes, follow up on leads, or support smaller marketing efforts. Initially, you’ll support our current sales and customer processes, but over time we’d love for you to take the lead in customer dialogues and identify new business opportunities.
What We Offer
Who We’re Looking For
You don’t need previous experience in an identical role, the most important thing is that you’re curious, responsible, and customer-focused.
We hope you are:
Bonus if you have (but not required):
Additional Information
ABOUT THE DBVISUALIZER TEAM
What we do
Our mission is engineer the best database tools on the planet, championed by users due to their superior quality and excellent user experience.
We are dedicated to crafting exceptional user experiences, with a great track record so far.
What’s next
CURRENT USAGE
We are currently investing in building the next generation user experiences for the modern data user. We’ll add collaborative workspaces, efficient workflows with integrated AI, and the ability to share real-time reporting with colleagues amongst other things.
And while we amplify these capabilities, our users will still be able to rely on us for control, user management, strict data compliance standards, and more.
Meet the team
We’re a small but mighty team, based in Stockholm, Sweden, with a global mindset. We come from diverse backgrounds but share one common goal: to build exceptional software that makes a difference for developers and analysts.
Product-minded engineer who sets the bar high. Bicycles to the office in any weather and has an unhealthy fascination for old buildings.
Engineer at heart with long experience from software and consulting industries. Did we mention he likes skiing? Well, he does.
Experienced Marketing and Commercial leader with experience from e.g. Klarna with a keen eye for brand and storytelling.
Passionate system developer with a long track record of working for the likes of Ericsson, Scania, Giesecke+Devrient and, most importantly, DbVis.
Developer, and wielder of whiteboard markers, with a keen interest in software architecture, API design, and reverse-engineering.
Started the whole ball rolling. Sports a clearly defined "how hard can it be" attitude and always puts the users first.
Programmer from a young age. Has worked in several areas including finance, GIS and NIS, always with databases. Interested in data structures, algorithms and UX.
The cheese loving fitness expert that literally walks the extra mile for our customers on her desk stationed treadmill.
Our go-to database guru. For a guy who calls himself more of a generalist than a developer, writes some pretty mean Swing code.
Knows a good programming challenge when he sees it. Enjoys ultra-running when not busy coding or walking with his dog.
Code-producing machine with high-octane problem solving abilities, enabled by a stable input of caffeine and sugar.
Sales specialist with a marketing background. Born to thrive in endless summers but somehow surviving Swedish winters.
Probably the best
view in Stockholm
Our office is located on Södermalm, right next to Slussen at Söder Mälarstrand 21.
Some say it looks like a Princess Castle.
Apply now
Apply by submitting the form below or by sending us an email at jobs@dbvis.com.
We will treat any personal data you send according to GDPR and will only use it for recruitment purposes.