As of May 25, 2018, we are bound by GDPR, the EU data protection directive that is law in all EU countries. This cookies policy describes how DbVis Software complies with GDPR.
DbVis Software AB, company registration number 556591-6508, (“DbVis Software AB”, “DbVis Software”, “vendor”) is a Sweden-based company that develops, markets and supports software.
DbVis Software AB, company registration number 556591-6508, (“DbVis Software AB”, “DbVis Software”, “vendor”) is a Sweden-based company that develops, markets and supports software.DbVisualizer (“software”) is the flagship product of DbVis Software AB and is used for database administration, development and advanced searching of databases. DbVisualizer exists in two distinct versions; DbVisualizer Free, which is free software, and DbVisualizer Pro, which is commercial software. DbVisualizer Pro is licensed through subscription, not sold, and the customer needs to renew the subscription annually to get access to new versions. In the case of lapsed renewal, the customer has a perpetual license to keep using the software in the latest version it has received.
Purposes and legal basis for Data processing
DbVis Software AB is a B2B company, hence the vast majority of our customers are companies, organizations or and institutions. However, when you register for download of a product, subscribe to licenses, make an inquiry or show interest in buying the product, register a bug, open a support ticket or make a comment on a forum on behalf of a company, organization or institution and use our website, some personal information is required and stored. DbVis Software AB collects name, e-mail addresses, licenses, financial records, support history IP addresses, activity on our website and data provided through surveys, product evaluations, and other means of showing interest in the product. Any data you have voluntarily submitted in communication with DbVis Software AB, including but not limited to bug reports, support tickets, entries in forums and general inquiries will also be stored. Please note that we also process other personal data about you, such as telephone number, resumé and other information you submit in your job application when you apply to a vacant position.
The information is used for the following primary purposes:
As we only communicate with users on matters closely related to their use of our software and services, DbVis Software AB does not ask for any consent to send you information, nor do we maintain any such registry.
A DbVisualizer subscription needs to be renewed annually to provide access to new versions. If a customer fails to renew, the customer still has a perpetual license to use their then current version of the software. DbVis Software AB, at its discretion, may allow customers with lapsed licenses to renew without back charges to get back to accessing the latest versions.
This means that license data, financial records and related material is kept as long as the customer has a license of any kind of the software. DbVis Software AB will delete all data pertaining to the customer and its users and contact persons if and after a customer voluntarily cedes its perpetual license and deletes all copies of DbVisualizer and confirm this in writing to DbVisualizer Software AB.
Data not related to licenses, financial records, and support history will be purged no later than 24 months after collection. Personal data relating to job applications may be stored for 24 months after the recruitment process has been completed such as to defend ourselves against possible claims concerning violations of the Swedish Discrimination Act.
If at any time you wish to be removed from our database, simply send an email with the subject "remove" to firstname.lastname@example.org and we will promptly cancel records that are not needed for the fulfilment of our legal obligations as described below. If you represent company, organization or institution, please provide relevant contact information on a new contact person. Please note that we may not be able to provide you or the company, organization or institution you represent the DbVis Software and related services in the event that you wish to have your personal data deleted. This includes the fall back perpetual license to keep using the software after license period expires. Please see section 11. Termination in the EULA for details.
If considered necessary to comply with legal obligations or for the establishment, exercise or defense of legal claims, personal data may be stored for a longer period. Further, for bookkeeping purposes, personal data will be stored for seven years, counting from the end of the calendar year during which the financial year, to which the information pertained, was terminated, in accordance with the Swedish Accounting Act.
Use of Web Browser 'Cookies'
Security and recipients of the personal data
DbVis Software is concerned with the security of the personal data which we have collected and has put in place measures to prevent unauthorized access to that information. For example, we exclusively use encrypted web traffic (https://).
We may transfer your personal data to countries outside the EU/EEA. If personal data is transferred to a country outside the EU/EEA, we will take measures to ensure that the personal data continues to be protected and will take the necessary measures to ensure a legal transfer of the personal data to countries outside the EU/EEA.
Changes to this Policy
Your rights as registered
You have the right to:
Request information about which of your Personal Data we process and you can request a copy of these; Have incorrect Personal Data rectified and you can under certain circumstances have your Personal Data erased; Oppose against certain processing of your Personal Data and request that the processing is restricted; and Have your Personal Data transferred to another controller (right to data portability).
In the event that we use legitimate interest as a legal basis for the processing of your personal data, you can obtain information on the balancing test that we have performed for the processing upon request.
If you are unsatisfied with our processing of your Personal Data, report our processing to the Swedish Authority for Privacy, who is the supervising authority. For more information, see https://www.imy.se/en/individuals/forms-and-e-services/file-a-gdpr-complaint/.
DbVis Software AB
DbVis Software AB